OUR FAQs
How can I pay for my product?
For your convenience we offer both Stripe and PayPal Checkout transactions. No matter which way you decide to go, it is always simple and under strict secure transactions protocol! If you’d like to use another payment method like EFT for instance, please contact us.
Do you ship outside of Ireland?
The straight answer is “Yes”! As we currently only have a limited number of shipping destinations enabled (EU only) please contact us if your delivery address is outsite the EU.
What are your shipping costs?
In order to keep your costs down we usually ship with Pony Express which costs €4.50 for up to 30KG. Shipping costs cover handling, packaging and actual postage of your order.
How can I return a purchase?
If a product is faulty we are happy to assist you in either replacing the product or obtaining a refund. Please refer to our return policy.
Something isn’t in stock – what now?
We try to keep sufficient stock levels but from time to time we might temporally run out on certain products. Please contact us and we will follow back up within one business day.